FAQS

Frequently Asked Questions

Prepare for your trip to the Emerald Isle!

What is included in a Travel Package?

On Location travel packages include the best seats in the stadium, hotel accommodations with full Irish breakfast daily, an exclusive school Welcome Party, regional excursions with tour guides and regional transfers (for 2- and 3-City itineraries), a Dublin attraction ticket with one-day access to Hop-on Hop-off buses and over 30 of the best destinations in the city, a commemorative souvenir and credential, and trained on-site staff to assist with your stay.

How are payments determined?

Our goal is to make paying for your trip as easy as possible. Once you have selected a hotel package you have the option to set up a payment plan. The payment plan will divide the package total into equal payments that are charged monthly to the credit card on file. On Location does not charge a fee for payment plans. As a result, establishing a payment plan early will result in smaller monthly payments. For reservation policies, click here.

How do I select a game ticket?

Guests can select a ticket section from the available sections at the time of reservation in Step 3.

Does my child need a game ticket?

Any person attending the game above the age of 2 will require a game ticket.

If you plan on traveling with a child aged 3-11 please fill out a special request.

What if I have a special request?

We consider a special request the following:
  • Triple or quad occupancy
  • Due to the average size of a room in Ireland being smaller compared to the U.S., triple and quad occupancy is by request only  
  • Nights pre and/or post (shoulder nights) package dates
  • Purchasing shoulder nights through On Location guarantees that you do not need to switch hotel rooms during the duration of your stay
  • Room upgrades
  • All rooms are Run of House (standard room) unless noted otherwise within the package. If you would like a room upgrade, we can request this on your behalf.
Child Pricing:
  • Child packages are for those aged:
    • 3-11 years old at the time of travel
    • Lap children two years old or under do not require a package. However, you must notify On Location of their attendance in writing.

To inquire about any of the special requests listed above, please contact our Guest Services team at 877.260.0645 or Ireland@onlocationexp.com.

Does my travel package include transportation from the airport?

Airport transfers are not included for guests who do NOT purchase a group air package.  Air package buyers will have airport transfers included both to and from the airport. These group airfare options will become available in Fall 2026.

Approximate transfer durations from Dublin & Shannon Airport to other cities outside of Dublin are listed below. Shannon Airport is a much more convenient airport for guests going to Cork, Galway or Kerry while guests going to Belfast or Kilkenny should fly into Dublin Airport. Guests not traveling outside of Dublin, should fly in and out of Dublin Airport.

Airport Travel Times:
  • TDublin to Belfast = 2.5 Hours | Shannon to Belfast = 5 Hours
  • Dublin to Cork = 4 Hours | Shannon to Cork = 2 Hours
  • Dublin to Galway = 3 Hours | Shannon to Galway = 1.5 Hours
  • Dublin to Kerry = 5 Hours | Shannon to Kerry = 2.5 Hours
  • Dublin to Kilkenny = 2.5 Hours | Shannon to Kilkenny = 2.5 Hours

Irish Airports are much smaller than most American airports and will experience high volume on your departure day. Please anticipate an early start on your departure day. We will schedule your transfer to get you to the airport at least 3 hours in advance of your departure time. This will be necessary to ensure you are able to make it through check-in, security, and customs prior to your flight. Final confirmation of departure airport transfer pick-up times will be sent approximately 30 days prior to departure. 

I booked extra nights directly with the hotel. Can I cancel my reservation without penalty?

Please contact the hotel directly.

Do you offer travel insurance?

We strongly suggest purchasing travel insurance for your flights and hotel package as a whole. If you experience any missed hotel nights and/or excursions due to airline travel delays or flight cancellations, your package remains non-refundable.  Purchasing travel insurance may cover certain travel disruptions. Allianz Travel is our recommended 3rd party travel insurance provider. You can add travel insurance while purchasing online or over the phone with our guest services team. Click here or call 866-456-3102 to protect your travel investment by purchasing travel insurance today.

What if I am only interested in purchasing game tickets?

Game tickets are only available through official hotel and hospitality packages until early 2027. Remaining tickets will be made available through the Pitt Athletics Ticket Office.

I bought a hospitality package for the game, who do I contact with questions?

Please contact Corporate.ie directly at hospitality@collegefootballireland.com.

What is Webflow and why is it the best website builder?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

What is your favorite template from BRIX Templates?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

How do you clone a Webflow Template?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

Why is BRIX Templates the best Webflow agency?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

What is Webflow and why is it the best website builder?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

What is your favorite template from BRIX Templates?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

How do you clone a Webflow Template?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

Why is BRIX Templates the best Webflow agency?

Lorem ipsum dolor sit amet, consectetur adipiscing elit id venenatis pretium risus euismod dictum egestas orci netus feugiat ut egestas ut sagittis tincidunt phasellus elit etiam cursus orci in. Id sed montes.

Additional questions?

Please contact the On Location Guest Services team at Ireland@OnLocationexp.com or 877.260.0645 during our normal business hours.

Monday through Friday between 9:00 a.m. to 7:00 p.m. ET | Saturday and Sunday 10:00 a.m. to 5:00 p.m. ET.

SIGN UP FOR UPDATES

Sign up and stay up to date with the latest updates for the 2027 Aer Lingus College Football Classic!

* indicates required

By checking this box and clicking Subscribe, I confirm my consent to receive email communication from IAEL regarding news and event offerings. I confirm that I have read to and agreed to the terms and conditions as well as the privacy policy. I understand that I may opt out of receiving future communication from IAEL any time by following the “unsubscribe” link in the initial or future emails.

 

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices.

Thanks for reaching out! We'll get back to you as soon as possible.
Oops! Something went wrong while submitting the form. You can try again or directly email me at hello@gordonc.com.